Chi'Va Terms of Use for Self-Guided Sessions
Effective Date: 2/28/2025
Welcome to the Chi'Va platform. By using this site, you agree to the following terms and conditions. These Terms of Use ("Agreement") govern your use of Chi'Va's platform, services, and optional coaching support. By accessing or using Chi'Va, you confirm that you accept these terms. If you do not agree, please stop using Chi'Va immediately.
Definitions
Chi'Va Platform: An AI-powered tool designed for self-guided emotional processing and self-reflection based on EMDR principles. Self-Directed Therapy Support: Non-clinical, AI-guided techniques to assist users with emotional processing and personal development. Mental Performance Coaching: Human-guided sessions focused on personal growth and performance enhancement, not therapy. Beta Phase: The current stage of Chi'Va's development, where features may change, and some services may not yet be available.
Acceptance of Terms
By creating an account, selecting a subscription, or using Chi'Va, you confirm that you: Are 18 years or older (or have consent from a legal guardian). Understand that Chi'Va is not therapy, a medical service, or a substitute for professional treatment. Assume all risks associated with self-guided emotional processing. Agree to Chi'Va's Privacy Policy, which explains how your data is protected.
Nature of Services
A. Self-Directed Therapy Support Chi'Va provides AI-powered tools for emotional processing, self-reflection, and structured EMDR techniques. B. Mental Performance Coaching (Optional) Coaching focuses on self-improvement and personal growth, available via subscription or pay-as-you-go options. Coaches are not licensed therapists. C. Community & Resources Access to peer discussions, self-help guides, and educational materials may be offered, but these are for informational purposes only. Chi'Va is NOT: A crisis intervention service. A replacement for therapy or medical treatment. A diagnostic tool or emergency support system.
User Responsibilities
You agree to: Use Chi'Va for personal, non-commercial purposes. Provide accurate information when creating an account. Engage responsibly and seek professional support for medical, psychiatric, or crisis needs when necessary.
Prohibited Activities
You may not: Share or misrepresent Chi'Va's content or AI-generated insights. Attempt to hack, disrupt, or exploit Chi'Va's platform or data. Resell or share your account without an approved B2B agreement. Engage in harassment or abusive behavior toward Chi'Va personnel or other users. Violations may result in account suspension, termination, or legal action.
Crisis Situations & Disclaimer
Chi'Va is not an emergency service. If you are in crisis, contact local crisis services immediately. Future Crisis Monitoring: When introduced, crisis monitoring will be an optional feature. Until then, users must seek emergency services independently. Limitation of Liability: Chi'Va and Energy Plane are not responsible for any mental health outcomes, decisions, or life events resulting from platform use. Users assume full responsibility for their use of Chi'Va.
Payment, Subscriptions & Refunds
All payments are final. Subscriptions auto-renew unless canceled before the next billing cycle. Refunds are not guaranteed but reviewed on a case-by-case basis.
Coaching Services
Coaching is a non-clinical service for guidance and personal growth. Sessions are confidential but not privileged therapy sessions. Missed or late-canceled sessions are subject to Chi'Va's Cancellation Policy.
Intellectual Property & Use Restrictions
Chi'Va content, AI insights, and methodologies are the property of I.D.B. Holdings Corp. Unauthorized reproduction, distribution, or commercial use is prohibited.
Accessibility Statement
Chi'Va is committed to ensuring that its platform is accessible to all users, including those with disabilities. For assistance, contact support at chivaemdr.com.
Platform Development & Beta Acknowledgment
Chi'Va is in active development. Features may change or be modified without prior notice. Users acknowledge that ongoing improvements may affect platform performance.
Governing Law & Dispute Resolution
This Agreement is governed by the laws of Texas, USA. Disputes must be resolved through binding arbitration in Fort Worth, Texas, following the rules of the American Arbitration Association (AAA). Class-action lawsuits are waived.
Force Majeure
Chi'Va is not liable for delays or failures resulting from events beyond its control, including natural disasters, internet outages, or government actions.
Severability
If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.
Updates to Terms of Use
We may update these Terms at any time. Users will be notified of significant changes. Continued use after updates constitutes acceptance.
Contact Us
For questions or assistance, contact: Email: legal at chivaemdr.com Address: Chi'Va, 900 E Criner St, Grandview, TX 76050